BSP Auto complaint

BSP Auto

What BSP Auto's terms say, taken from source: who is legally responsible, through which channel a complaint is opened, and what remedy exists afterwards. The portal then writes your letter, already filled in, in ten minutes.

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Who is legally responsible

BSP RéservationsRCS Paris 417 509 775, licence d'agent de voyages LI 075050035. 38 avenue du général Michel Bizot, 75012 Paris, France.

Taken from their own terms on August 22, 2026.

How a complaint is opened

BSP does not accept email for an existing booking: this desk is the only channel that opens a dated request. Note the ticket number.

le guichet du service après-vente BSP Auto : https://bspauto.freshdesk.com/fr/support/tickets/new · +33 1 86 26 90 80

And if it settles nothing

MTV Médiation Tourisme Voyagecan be referred if the professional has not given a satisfactory answer within sixty days, and within one year of the written complaint. https://mtv.travel/demande-saisine/ · BP 80 303, 75823 Paris Cedex 17

The fastest route

Your letters, already written, in ten minutes

The portal writes the complaint to the platform, the one to the rental company, the submission to the official route of the country where you rented, the card dispute and the request to your legal expenses insurer. Free, no commission, no mandate.

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